Privacy Policy


EU Regulation no. 679/2016 - General Data Protection Regulation

Welcome to our website (“Website”). Please read our Privacy Policy carefully. It applies both when you access the website and simply browse through it, and also when you contact us or use other services that might be available.

The website is managed by Geox S.p.A., which is the data controller (“Geox” - Via Feltrina Centro 16, 31044 Biadene di Montebelluna - Treviso (Italy) - Registered in the Treviso Companies Register, Tax Code and VAT No. IT03348440268, fully paid up share capital of EUR 25,920,733.10.


Everyone has the right to have their personal data protected. Geox respects the right of its users to be informed about the collection of their personal data and the other processing operations concerning such data. When we process data that can directly or indirectly identify you, we try to observe a principle of strict necessity. For this reason, we have configured in such a way that the use of your personal data is kept to a minimum and your data is not processed when the purposes pursued in individual cases can be achieved by using anonymous data or by using other means that allow the data subject to only be identified when necessary or upon the authorities and police so requesting (such as, for example, in connection with traffic-related data and data concerning your stay on the website or your IP address).

In its capacity as the data controller, Geox is responsible for taking decisions about the purposes and methods adopted for processing your personal data and those of the users of the website, as well as for the tools used in connection therewith (including the security profile), as provided for under EU Regulation 2016/679 General Data Protection Regulation (the “Regulation”).

This Privacy Policy provides you with all of the information you need to understand how we collect and use information that identifies you. For any information on our Privacy Policy, you can send requests to the e-mail address or to our registered office, whose address is indicated above.


Geox, in its capacity as data controller, decides on the purposes and methods used for processing personal data and on the instruments to be used, also with regard to the security profile.

For purely organisational and functional reasons and for purposes that are strictly connected and related to the management of the website, we have appointed the company Engitel S.p.A., with registered office at via Zarotto 6, 20124 Milan, as the data processor dealing with users’ personal data.


Your personal data are collected and processed by Geox for purposes that are strictly related to the use of the website and its services. In particular, your personal data can be processed for the following purposes:

A. as part of the website registration process, we collect your personal data (such as your e-mail address, personal details, password) through the relevant registration form, so as to provide you with e-mail alert services and send you communications by e-mail, where so expressly requested;

B. as part of the request for technical support services, we collect your personal data for the purpose of providing you with information about  problems with browsing, browser compatibility and the display or loading of web pages.

Your personal data are mainly processed electronically and in some cases also in paper form. Your personal data will be kept in a form that allows you to be identified for the time strictly required for the purpose for which the data has been collected and subsequently processed and, in any case, within the limits of the law. In order to ensure that your personal data is always accurate and up-to-date, and in any case relevant and complete, please notify us of any changes at the following e-mail address:


Refusal to provide Geox with some of your necessary data may make it impossible to provide the services that can be found on website such as, for example, updates sent about the said website


Personal data can be disclosed to third-party companies that perform specific services on behalf of Geox, in their capacity as Data Processors. Geox has appointed Engitel S.p.A., with registered office at via Zarotto 6, 20124 Milan, Italy, as the website’s data processor (Article 28 of the Regulation).

Your data will only be disclosed, transferred or otherwise communicated to third parties after you are informed and with your prior consent, when required by law; more specifically, your data may be disclosed to the police or to judicial authorities, in accordance with the law and upon such entities’ request, for example in the context of the anti-fraud services of

For all of the above purposes, your personal data shall not be transferred to countries outside the European Union/EEA, or which do not guarantee an appropriate level of the protection, and shall be stored on servers located within the European Union.


Geox collects personal data and other information directly from its users as part of the online registration process. The aforementioned data are processed by Geox within the limits and for the purposes described in the notice given to users in the specific data collection section, including any disclosure thereof to third parties, so as to provide the service requested by the user in question, as specified in paragraph 5.

Geox reserves the right to delete any accounts of registered users and all of the related data in the event that illicit content harming Geox’s reputation or content that is offensive or that promotes illegal or defamatory activities or that promotes discrimination is detected.


We have adopted security measures to minimise the risks of destruction or loss, including accidental loss, of data, unauthorised access or processing that is not permitted or does not comply with the purposes for which the data was collected, as set out in our Privacy Policy. However, Geox cannot warrant to its users that the measures adopted for the purpose of guaranteeing the safety of the website and the transmission of data and information on its website limit or exclude any risk of unauthorised access or dispersion of data. We recommend that you ensure that your computer is equipped with appropriate software devices for the purpose of protecting both incoming and outgoing network data transmission (such as up-to-date antivirus systems) and that your Internet service provider has taken appropriate measures for the purpose of guaranteeing the safety of the network data transmission (such as firewalls and spam filters).


The information below relates both to the use of “cookies” and to other tracking tools that may be used (except where otherwise indicated). For practicality, we will use the term “cookie” to refer to all the different tracking technologies, save where expressly indicated otherwise.

8.1 What is a cookie

Cookies are text files that are sent from a web server (i.e. the computer where the visited website is ‘hosted’) to the user’s (Microsoft Edge, Mozilla Firefox, Google Chrome, Opera, Safari, etc.) browser and stored on the fixed or mobile device that is used for browsing. The cookie allows the website to identify the user’s device, through the information stored in it, each time the user reconnects to the website through that device.

By using cookies, we make it easier for you to browse the Website.

Cookies can be either “session” cookies (when they are only stored for the duration of the website browsing session and are deleted when the browser is closed), or “persistent” cookies (when they are stored for a longer period of time, until they expire or are deleted by the user).

Cookies can be either “first party” cookies (when they are created and used only by the owner of the website that issued them and are not transferred to third parties) or “third party” cookies (when they are issued and managed by parties other than Geox).

Cookies do not collect information that directly identifies the user; Geox cannot, in fact, trace any directly identifiable personal information (e.g. name, surname) unless provided directly by the user.

8.2 What types of cookies does the Website use

Geox uses exclusively technical cookies that do not require the acquisition of the user’s prior and express consent.

Geox does not use profiling (or marketing) cookies.

Technical or necessary cookies

These are the cookies used to ensure navigation and therefore the telematic transmission of data on the network are strictly necessary for the provision of the services provided by the Website. These cookies may be both first-party and third-party cookies and do not require the user’s prior express consent as they are strictly necessary to provide the service requested by the user of the Website. 

Analytical cookies

Analytical cookies, including third-party cookies, allow us to understand how the website is used by users. These cookies do not collect information that directly leads to your identity or to your personal data. The information is processed in an aggregated and anonymous form by using partial IP masking mechanisms; no Google sharing tools are used. These cookies, in the presence of other security measures and processing minimisation, are treated as technical cookies and do not require the user’s prior consent.

Personalisation cookies

Personalisation cookies are used to record the user’s preferences when using the Website (e.g., the language chosen and the country of interest) or to facilitate the user’s navigation within the Website (e.g., by remembering the data provided by the user when filling in forms on the Website (user input cookies), to recognise the user after they have logged on to the Website (authentication cookies). These may be first party or third party cookies;

8.3 List of cookies used by the Website

Set out below is information on (i) the types and details identifying cookies, (ii) their characteristics and purposes and (iii) their duration/expiry.

Functional cookies:

Cookie Name

Expiration Time





session cookies (i.e., they expire and are removed from the browser when the browser is closed); they are technical cookies designed to speed up browsing on the website

domain site

adm_2_0 or sglogin


user authentication management cookie, the purpose of which is to keep track of the authenticated user profile (i.e., a user who has registered himself or herself on the website by accepting the confidentiality document and who has subsequently explicitly authenticated himself or herself at least once on the Website with his or her username and password), thus enabling the user to use the content reserved to him or her.

domain site


six months

user language preferences

domain site



functional cookies for managing the website’s security

domain site

CookieSetting o sg_CookiePolicy o PrivacyCookie

one to ten years

used to store the acknowledgement of the privacy policy

domain site

Analytical cookies:

Cookie Name

Expiration Time



2 years

Used to distinguish users.


24 hours

Used to distinguish users.


1 minute

Used to throttle request rate.


8.4 Deactivating/deleting cookies via web browser

You can in any case deactivate/activate or delete cookies at any time whatsoever by using the settings of your web browser. More specifically, if you do not wish to receive cookies, you can set your browser to warn you when a cookie is being sent, so that you can decide whether to accept it or not; you can also automatically refuse all cookies by activating the appropriate option in your browser. To do this, you can consult the information in the browser’s User Guide. Help Page) or click on the following links:

Internet Explorer:­internet-explorer-9  





You can also manage your cookie preferences at


By notice to be sent to the Data Protection Officer at Geox S.p.A., Via Feltrina Centro 16, 31044, Biadene di Montebelluna - Treviso (Italy) or, alternatively, to the e-mail address, you may at any time exercise your right as set forth in articles 15 to 22 of the Regulation, including:

  • receive confirmation as to whether or not personal data concerning you is being processed;
  • access to personal data and the information indicated in Article 15 of the Regulation;
  • rectification of inaccurate personal data concerning you without undue delay or completion of incomplete personal data;
  • erasure of personal data concerning you without undue delay (where applicable);
  • restriction of processing of personal data concerning you (where applicable);
  • notification regarding rectification, erasure or restriction of processing of personal data concerning you;
  • receive your personal data in a structured, commonly used and machinereadable format (where applicable);
  • object at any time, on grounds relating to your particular situation, to processing of personal data concerning you (where applicable);

More specifically, your right to withdraw at any time whatsoever any consent to the processing of your data that you might have given and to object to our data analysis activities remains unaffected.

10. LINKS TO OTHER WEBSITES contains links to other websites that might not have any connection with or with Geox. Geox does not control or monitor these websites or their contents. Geox cannot be held liable for the contents of these sites and the rules adopted by them, which can also regard your privacy and the processing of your personal data when browsing. Therefore, we ask you to be careful when connecting to these websites via the links on our website and to read carefully their terms and conditions of use and privacy policy. The Privacy Policy of does not apply to third-party websites nor is Geox in any way responsible for the privacy policy applied by such websites. provides links to these websites solely to facilitate the user’s search and browsing activities and facilitate hypertext links on the Internet to other websites. Activating links does not imply any recommendation or indication by Geox to access and browse these websites, nor any guarantee of their contents, services or goods supplied and sold by them to Internet users.


If you have any questions, need information or wish to exercise your rights, you can contact us by sending an e-mail to or by writing to: Geox S.p.A., Customer Service, Via Feltrina Centro no. 16, 31044, Biadene di Montebelluna (TV), Italy.

The Data Protection Officer can be contacted by e-mail at


Please note that if you are of the opinion that the processing of your personal data is in breach of the provisions of the Regulation, you can always lodge a complaint with the data protection authority (, or with the authority of the country in which you live or work or in which the alleged breach occurred.


This Privacy Policy is governed by Italian law and in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. The Regulation ensures that personal data is processed with due regard for the data subject’s fundamental rights and freedoms and dignity, and with particular regard to the confidentiality thereof, the data subject’s personal identity and his or her right to the protection of his or her personal data.


Geox can amend or simply update all or part of the Privacy Policy, also in consideration of changes in the laws or regulations that govern this matter and protect your rights. Changes and updates to the Privacy Policy will be notified to users on the website’s Home Page as soon as they are adopted, as well as by e-mail (for registered users); updates will be binding as soon as they are published on the website in this same section. Therefore, we ask you to regularly access this section and check the publication of the most recent and updated privacy Policy.